Coin is displayed as 'Unknown' or 'NO'

If your coin is displayed as 'NO' or 'Unknown' there might be two issues.

In case the rig or ASIC is mining and showing 'NO'/'Unknown', you can contact us and let us know which coin should be displayed. We will add support for it and you will see the correct coin pretty soon.

In case the mining rig is not mining, there is something wrong with the config. Possible solutions:

  • Check if your mining client requires to define algorithm parameter - you can find the parameter value on mining client's Bitcointalk or official website.
  • Check if you have entered correct pool and wallet. Some pools (such as Mining Pool Hub or Suprnova) require USERNAME as a wallet and not actual wallet address.
  • Make sure you didn't replace (WORKER) with your worker's name left the brackets and tag around it. (WORKER) tag is used to replace the tag with the worker's name so there is actually no need to enter the worker's name manually. If you don't want to use the tag, remove it and enter the worker's name manually.