Coin is displayed as 'Unknown' or 'NO'

Coin can be displayed as 'NO' or 'Unknown' in two cases.

A) We didn't add support for it yet

In case your worker shows "NO" under the coin's name, but it is mining normally and you can see the pool on which the coin is being mined, contact us and let us know which coin should be displayed. We will add support for it and you will see the correct coin within few minutes.

Undefined coins

B) There is something wrong with config

In case the mining rig is not mining and you see "NO" under the coin's name, there is something wrong with the config. Possible solutions:

  • Check if you aren't using too intense ClockTune settings.
  • Check if your mining client requires to define algorithm parameter - you can find the parameter value on mining client's Bitcointalk or official website.
  • Check if you have entered correct pool and wallet. Some pools (such as Mining Pool Hub or Suprnova) require USERNAME as a wallet and not actual wallet address.
  • Make sure you didn't replace (WORKER) with your worker's name left the brackets and tag around it. (WORKER) tag is used to replace the tag with the worker's name so there is actually no need to enter the worker's name manually. If you don't want to use the tag, remove it and enter the worker's name manually.

Undefined coins - wrong config

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Troubleshooting