Credits

Minerstat Credits (msc) is innovative cashback reward system powered by the services that are giving part of their fees back to the mining community. For now you can use msc towards discount for your minerstat subscription or transfer credits to another minerstat user.

You can find credits on the minerstat Credits page that is available under sub-menu Finance. If you aren't registered yet, you can register here.

It is important to note:

• Credits have no value outside minerstat.
• Credits cannot be withdrawn/converted to fiat money or cryptocurrency/token.
• You can't get credits from deleted account back. Keep in mind that system deletes all inactive Limited accounts automatically after 2 months of inactivity.

You can use the credits directly on the billing page, similar as you use the coupon. Enter the amount of credits you want to use under order summary and the appropriate discount will be applied. 1 msc equals 1 EUR. You can use all of your credits at once or divide them through different orders. Your msc will get spent automatically if your order value is 0 EUR or as soon as you place the order.

You can send the credits to any minerstat user that provides you their support ID. Keep in mind that support ID expired every full hour.

There are different reasons why order doesn't get paid: you mistyped your data, you paid order after invoice expired, or you underpaid the order. The minerstat credits you used on unconfirmed order will be return to you upon request. Here is what you need to do:

If fiat payment fails, you can send us an e-mail to support@minerstat.com and let us know you would like to reclaim the credits used on unconfirmed order.

If fast checkout cryptocurrency payment via Binance Pay, Bitcoin.com wallet, or Elly wallet fails, you can send us an e-mail to support@minerstat.com and let us know you would like to reclaim the credits used on unconfirmed order.

If your CoinGate order expired or got underpaid, please first follow instructions explained here. If CoinGate will refund your order and the order won't get confirmed, send us an e-mail to support@minerstat.com and let us know you would like to reclaim the credits used on unconfirmed order.

If your CoinGate order expired and you didn't pay for it, send us an e-mail to support@minerstat.com and let us know you would like to reclaim the credits used on unconfirmed order.

Get from 8% to 13% RevShare in minerstat Credits every time your referred friend completes an order on minerstat.

You can learn more about Refer a Friend here.

For every full-hour that your workers are offline, minerstat will automatically compensate your account with minerstat Credits.

All you need to do is to be a paying customer and you will start earning the credits when workers are offline or when workers are not added to the dashboard yet.

You can learn more about Outage compensation here.