Outage compensation

Paying accounts can automatically receive outage compensation for the minerstat subscription in form of minerstat credits for their workers or their customers' workers were offline and not mining. You can find your credits account here.

Outage compensation is eligible for:

  1. All added workers on paying accounts and customers' accounts. If you didn't add workers to your or customer's account or they got deleted, the workers weren't offline and you won't get credits (msc) for them.
  2. Offline status is measured through historical charts. If your worker is going online/offline, this is not considered as an outage. Outages are checked few minutes before every full hour and worker must be offline for at least 2 entries within last hour to be eligible for outage compensation.
  3. You have read and agreed with minerstat credits (msc) policy you can find on credits page.
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